Return Exchange Policy

We want you to be satisfied with your purchase from [Zaamin]. If you receive a damaged or defective item, we offer exchanges within 7 days of the delivery date.

• Eligibility for Exchange

Exchanges are available for items that are damaged or defective upon arrival. To be eligible for an exchange, the item must be in its original condition, unworn, and with all original tags and packaging intact.

• Exchange Process

If you need to request an exchange, please follow these steps:

Contact our customer support team within 7 days of the delivery date to report the damaged or defective item and request an exchange.

Provide your order details, including the order number, item name, and a description of the damage or defect.

We will review your request and may request supporting documentation if necessary.

Once your exchange request is approved, we will provide you with further instructions on how to proceed.

Please note that if you wish to exchange an item that is not damaged or defective, the customer is responsible for all shipping costs associated with the exchange, including the return shipping of the item and the shipping of the replacement item.

• Non-Eligible Items

Items that do not meet the criteria mentioned above, including items without damage or defects, are not eligible for exchange/return.