Shipping Methods
We offer shipping services for all orders placed on our website. The available shipping methods, estimated delivery times, and associated costs will be displayed during the checkout process. Please note that delivery times may vary depending on your location and the shipping carrier.
- Order Processing Time
Once your order is received, we will process and prepare it for shipment within 10 business days. This processing time allows us to verify and pack your items with care. Please note that this may vary during peak seasons or due to unforeseen circumstances. We appreciate your understanding and patience
- Shipping Confirmation and Tracking
Once your order has been shipped, we will send you a shipping confirmation email that includes a tracking number and instructions on how to track your package. Please allow some time for the tracking information to become available.
- Shipping Restrictions
Please note that there may be certain restrictions on shipping to specific locations due to legal or logistical reasons. If we are unable to ship to your desired destination, we will notify you promptly and provide a full refund if necessary.
- Customs and Import Duties
For international orders, customs and import duties may be applicable depending on your country's regulations. Any additional charges for customs clearance are the responsibility of the recipient. We recommend contacting your local customs office for more information on import duties and potential charges.
- Order Delivery and Responsibility
Once the package is handed over to the shipping carrier, we are not responsible for any delays, loss, or damage that may occur during transit. However, we will assist you in resolving any issues to the best of our ability. If your package arrives damaged, please contact us immediately so that we can initiate a claim with the shipping carrier.
- Incomplete or Incorrect Addresses
It is essential to provide accurate and complete shipping information at the time of placing your order. We are not responsible for any delays or undeliverable shipments caused by incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incomplete or incorrect address, we will contact you to arrange reshipment at an additional shipping cost.
- Order Cancellation and Changes
Once an order has been placed and processed, it cannot be cancelled or modified. If you have any urgent changes or inquiries regarding your order, please contact us as soon as possible, and we will do our best to assist you.