Shipping
We're delighted to be sending a piece of Zaamin your way. Every order is carefully prepared and packed by hand to ensure it reaches you safely.
Processing Time
As each piece is thoughtfully handcrafted and quality-checked before dispatch, please allow:
- Pakistan Orders: Up to 10 working days for dispatch.
- International Orders: Up to 15 working days for dispatch.
During busy periods or collection launches, processing times may be slightly longer. If there are any unexpected delays, we'll keep you informed.
Shipping & Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking details so you can follow your parcel every step of the way.
Please allow up to 24 hours for the tracking information to become active after receiving your confirmation email.
Shipping Destinations
We currently ship both within Pakistan and internationally.
In the rare event that we're unable to ship to your location, we'll contact you promptly and issue a full refund if your order cannot be fulfilled.
International Orders
International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations.
These charges are determined by your local customs authorities and are the responsibility of the customer. As these fees vary from country to country, we recommend checking with your local customs office before placing an order.
Delivery
Once your parcel has been handed over to the courier, delivery times are managed by the shipping carrier.
While we cannot guarantee transit times or take responsibility for courier delays, lost parcels, or damage during transit, we'll always do our best to assist you in working with the courier to resolve any issues.
If your parcel arrives damaged, please contact us as soon as possible with photos of the package and the item so we can help you.
Shipping Address
Please double-check your shipping address before completing your order.
If an incorrect or incomplete address results in a returned parcel, we'll happily arrange to send it again once it reaches us. Any additional shipping costs for resending the parcel will be the customer's responsibility.
Order Changes & Cancellations
Because we begin preparing orders shortly after they're placed, we may not always be able to make changes or cancellations.
If you need to update your order or notice a mistake, please get in touch with us as soon as possible. We'll always do our best to accommodate your request whenever possible.
Need Help?
If you have any questions about your order or shipping, we're always happy to help.
Email us at pk.zaamin@gmail.com, and we'll get back to you as soon as we can.
Additional Information
- For international orders, shipping charges are calculated and displayed at checkout.
- Any applicable customs duties, taxes, VAT, or import charges are determined by your country's customs authorities and must be paid by the customer.
- We proudly ship worldwide, with the exception of Israel, Russia, Ukraine, India, Belarus, Cuba, North Korea, Syria, and Iran.